5 Types of People Who Attend Open Houses

In real estate showings, the Sunday open house is the gold standard. As the name implies, a property is open to just about anyone who learns of the showing in an online or print ad, drives by and sees the agent’s A-Frame sign, or receives a notification postcard in the mail…Read More

Three Property Management Tips for Keeping Your Swimming Pool’s Water Crystal Clear

Here in North Texas, the rainy season is typically during the months of February, March, and April. Yet, this morning I’m staring out the office window and watching rain fall for the third straight day…in June! All this rain has been great for the region, leading officials in many Texas counties to officially declare that multi-year drought conditions have finally ended…Read More

What Can American Girl Dolls Teach Property Management Companies About Emotional Engagement?

The American Girl Doll Company takes the cake, literally, when it comes to earning customer loyalty through emotional engagement. In April, my niece celebrated her 5^th birthday at the American Girl Boutique and Bistro in Dallas, Texas. It seemed a little odd to me when my sister told me that several of her friends (over 40) would be joining the party with their own dolls…Read More

The Property Management Checklist for Repairing Fire-Damaged Apartment Units

On every owner and manager’s top ten list of “property management nightmares” is watching fire trucks roll up to a building engulfed in flames. Same is true for the small kitchen grease fire. No apartment fire is welcomed, no matter what size it is…Read More

Should You Partner with Family When Investing in Real Estate?

For those who know me and my family, you can easily guess my answer to the question, “Should family members go into real estate investing together?”  Our business was formed as and still remains a family affair…Read More